What makes a website feel designed, not generated
People can tell when a site was assembled from defaults, even if they can't say why. Here's what gives it away, and how to fix it without a redesign.
Read articleNotes on design, development, search and AI for founders and growing teams.

People can tell when a site was assembled from defaults, even if they can't say why. Here's what gives it away, and how to fix it without a redesign.
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Answer engine optimisation is the work of making sure ChatGPT, Google's AI answers and the rest can find you, read you and describe you accurately.
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llms.txt is a short brief for language models that lives at the root of your site. What goes in it, who reads it, and why it's still worth an hour.
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Sites that lose deals usually look fine. They lose deals because a buyer couldn't work something out and didn't ask.
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